A telecaller, also known as a telemarketer, is a person who makes phone calls to potential customers to generate leads or sales. They typically work for companies that sell products or services over the phone, such as insurance companies, banks, or credit card companies.

Telecallers typically make outbound calls, which means they call people who have not requested information or contacted the company. They may also make inbound calls, which means they answer calls from people who have contacted the company.

In their job, telecallers typically have the following responsibilities:

• Research potential customers: They will use various sources to find and research potential customers, such as directories, online databases, and customer lists.
• Make phone calls: They will make calls to potential customers and introduce themselves and the company they represent.
• Qualify leads: They will ask questions to determine if the potential customer is interested in the company’s products or services.
• Give presentations: They may give presentations about the company’s products or services.
• Close sales: They will try to convince the potential customer to buy the company’s products or services.
• Follow up with leads: They will follow up with potential customers who have expressed interest in the company’s products or services.
• Update records: They will update the company’s records with information about the potential customers they have contacted.

Telecallers need to have excellent communication and interpersonal skills. They should also be able to work independently and meet deadlines.

The job of a telecaller can be challenging, but it can also be rewarding. Telecallers can earn good commissions if they are successful in generating sales. They can also gain valuable experience in sales and customer service.