This Privacy Policy explains how Calliyo Technologies Pvt. Ltd. (“Calliyo”, “we”, “our”, or “us”) collects, uses, and protects your information when you use our website (https://calliyo.com) and related services (“Service”). By using the Service, you agree to the collection and use of information following this policy.
1. Information We Collect
– **Personal Information:** Name, email address, phone number, and payment details.
– **Call Data:** Call logs, call duration, phone numbers, and conversation summaries.
– **Usage Data:** IP address, browser type, operating system, and usage patterns.
– **Cookies and Tracking:** We use cookies and similar tracking technologies to enhance your experience.
2. How We Use Your Information
– To provide, maintain, and improve our Service.
– To personalize user experience.
– To process transactions and billing.
– To communicate with you regarding updates, promotions, and support.
– To monitor and analyze usage patterns and technical issues.
3. Sharing of Information
– We do not sell your personal information.
– We may share data with service providers assisting in our operations.
– We may disclose information when required by law or to protect our legal rights.
4. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Your Rights
– Access, update, or delete your personal information.
– Opt out of marketing communications.
– Request data portability or restriction of processing.
7. Third-Party Services
Our Service may include links or integrations with third-party platforms. We are not responsible for their privacy practices.
8. Cookies Policy
You can control cookie preferences through your browser settings. Disabling cookies may affect your experience with our Service.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Calliyo Technologies Pvt. Ltd.
Email: support@calliyo.com
Website: https://calliyo.com
Phone: +91-XXXXXXXXXX
Who we are
Suggested text: Our website address is: https://calliyo.com.
Comments
Suggested text: When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor had visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who do we share your data?
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long do we retain your data?
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except that they cannot change their username). Website administrators can also see and edit that information.
What rights do you have over your data?
Suggested text: If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.