Welcome to Calliyo. Please read these Terms and Conditions carefully before using our website (https://calliyo.com) and our services (collectively, the “Service”) operated by Calliyo.com (“Calliyo”, “Company”, “we”, “our”, or “us”).
By accessing or using our Service, you agree to comply with and be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.
1. Definitions (Terms and Conditions)
“Service” refers to our SIM-based call management CRM, website, and all related services.
“User”, “You” refers to the individual or entity using our Service.
“Customer Data” refers to any data, content, or information provided by users when using the Service.
2. Use of the Service
Eligibility
You must be at least 18 years of age and authorized to enter into binding contracts to use the Service.
Account Registration
You may be required to register for an account. You are responsible for safeguarding your login credentials and agree to notify us immediately of any unauthorized use.
Acceptable Use
You agree not to:
– Use the Service for any illegal activities.
– Attempt to gain unauthorized access to our systems.
– Copy, modify, or distribute any part of the Service without our prior written consent.
3. Service Terms
Call Management Features
Calliyo provides SIM-based call tracking, call logging, conversation summaries, and call data management functionalities for businesses.
Service Availability
We strive to ensure uninterrupted Service, but do not guarantee 100% uptime. Scheduled maintenance and unforeseen technical issues may cause temporary outages.
4. Subscription & Payment
Pricing
The Service may be offered on a subscription basis. Details of pricing, plans, and billing cycles are available on our website.
Refunds & Cancellations
Refer to our Refund Policy for details on cancellations and refunds. We reserve the right to modify our pricing and fees with prior notice.
5. Intellectual Property
All content, software, and trademarks related to Calliyo are owned by Calliyo Technologies Pvt. Ltd. Unauthorized use of any materials is strictly prohibited.
6. Privacy
Your privacy is important to us. Please refer to our Privacy Policy (https://calliyo.com/privacy-policy) to understand how we collect, use, and protect your information.
7. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability for any claim shall not exceed the amount paid by you in the last 12 months.
8. Termination
We reserve the right to suspend or terminate your access to the Service without prior notice for violations of these Terms.
9. Third-Party Services
Our Service may contain links or integrations with third-party services. We are not responsible for their content, privacy practices, or terms.
10. Modifications to Terms
We may update these Terms at any time. Changes will be posted on this page with the updated date. Continued use of the Service constitutes your acceptance of the revised Terms.
11. Governing Law
These Terms shall be governed by the laws of India, without regard to its conflict of law provisions. Any disputes shall be resolved exclusively in the courts of Bengaluru, India.
12. Contact Us
If you have any questions about these Terms, please contact us at:
Calliyo
Email: support@calliyo.com
Website: https://calliyo.com
Phone: +91-XXXXXXXXXX