This Data Security Policy outlines the measures and practices implemented by Calliyo (“Calliyo”, “we”, “our”, or “us”) to protect the confidentiality, integrity, and availability of customer data when using our services (“Service”).
1. Purpose
The purpose of this Policy is to ensure the security of data processed, stored, or transmitted by Calliyo, protecting it from unauthorized access, misuse, disclosure, destruction, or loss.
2. Scope
This Policy applies to all employees, contractors, service providers, and users who access or manage Calliyo’s data and systems.
3. Data Protection Measures
– Encryption: All sensitive data is encrypted during transmission (TLS) and at rest.
– Access Controls: Role-based access controls limit data access to authorized personnel only.
– Authentication: Secure login credentials and two-factor authentication are implemented wherever applicable.
– Network Security: Firewalls and intrusion detection/prevention systems are in place to monitor and protect network traffic.
4. Application & Platform Security
– Regular vulnerability assessments and penetration tests are conducted.
– Security patches and software updates are applied promptly.
– APIs and integrations follow secure coding practices.
5. Employee Awareness & Training
All employees receive regular training on data security practices, phishing prevention, and handling sensitive information.
6. Incident Response
– A documented Incident Response Plan is in place.
– Security incidents are promptly investigated, and affected users are notified as required by law.
7. Data Backup & Recovery
– Regular backups are maintained to ensure data recovery in the event of data loss or system failure.
– Backup data is encrypted and securely stored.
8. Third-Party Service Providers
Third-party service providers handling customer data are required to comply with equivalent data protection and security standards.
9. Compliance
Calliyo complies with applicable data protection regulations and industry standards for information security.
10. Policy Updates
This Policy may be updated from time to time. Changes will be communicated to users and posted on our website with the updated date.
11. Contact Us
If you have questions about our Data Security Policy, please contact us at:
Email: support@calliyo.com
Website: https://calliyo.com
Phone: +91-XXXXXXXXXX