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SIM-based Call Management CRM for Coaching Institutes

Convert enquiries into enrolments. Run parent-counselling cadences. Collect renewal fees on time.

Built for: Admissions teams, parent-counselling staff, fee-renewal collectors at coaching centres

Where coaching institutes teams lose deals

The four most common workflow gaps we see.

Enquiry leak

Walk-in registers, online forms, and demo registrations pile up. Half never get a callback within 24 hours.

Parent-counselling drift

Parents need 2-3 calls before enrolment. Counsellors do 1, then move on.

Fee-renewal slippage

Quarterly / yearly renewals lapse because nobody chases them on the phone.

No coaching-call coaching

Counsellors who close at 15% and 4% earn the same. The centre never reviews their calls.

How Calliyo fixes each one

Every pain point above maps to a workflow Calliyo runs out of the box.

Auto-dial enquiry queues

Upload the day's enquiry register; counsellor presses dial-next. 80-100 conversations a day becomes routine.

Parent counselling cadence

Auto-build a 3-touch cadence: enquiry → demo invite → post-demo close call. Counsellor sees what to say and when.

Fee-renewal recall

30-day-before-renewal queue. Counsellor calls; renewal fee collected via UPI link sent during the call.

Call review for coaching

Centre head reviews bottom-quartile counsellor calls weekly. AI summary highlights objections, missed close attempts.

Common coaching institutes use cases

  • UPSC / IAS coaching
  • JEE / NEET test-prep
  • Banking / SSC competitive exams
  • School-board tutorial centres
  • Language and skill coaching

A day with Calliyo

What the workflow actually looks like end-to-end.

  1. 1

    Enquiry captured (walk-in form / website / phone) → auto-queued for callback

  2. 2

    Counsellor calls; books demo / counselling slot

  3. 3

    Demo / counselling reminder cadence dispatched

  4. 4

    Post-demo, counsellor pitches enrolment; UPI fee link sent live

  5. 5

    30-day-before-renewal recall queue auto-fires

Frequently asked questions

Does Calliyo replace our existing student management system (SMS / LMS)?

No — fee tracking, attendance, content delivery stay in your LMS. Calliyo handles the front-of-funnel admissions calls and the renewal-call layer. Most institutes integrate via webhook so call activity reflects in the LMS.

Can we use it for offline-only coaching with no app?

Yes. Counsellors install the Android app on their phones; everything else (centre admin, dashboard) runs on a browser. Students don't install anything; they just receive calls and WhatsApp messages.

How does parent-counselling differ from student-counselling?

Calliyo lets you tag the contact role (parent vs student vs both). The cadence and call script differ — parents care about outcomes and price, students care about peers and faculty. The counsellor sees the right framing on screen.

Is this suitable for very small coaching centres (1-3 teachers)?

Yes — start on the Personal plan (₹99/month annual) for a single counsellor. Move to Teams when admissions becomes a separate function.

What about offline batch-renewal where we collect cash?

You can mark a contact as 'cash collected at centre' in the call log. Calliyo doesn't process the payment; it just records the outcome and stops further reminder calls for that cycle.

Run your coaching institutes calls on Calliyo

14-day free trial. No credit card. Set up on your team’s existing SIMs in 5 minutes.

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