SIM-based Call Management CRM for Coaching Institutes
Convert enquiries into enrolments. Run parent-counselling cadences. Collect renewal fees on time.
Built for: Admissions teams, parent-counselling staff, fee-renewal collectors at coaching centres
Where coaching institutes teams lose deals
The four most common workflow gaps we see.
Enquiry leak
Walk-in registers, online forms, and demo registrations pile up. Half never get a callback within 24 hours.
Parent-counselling drift
Parents need 2-3 calls before enrolment. Counsellors do 1, then move on.
Fee-renewal slippage
Quarterly / yearly renewals lapse because nobody chases them on the phone.
No coaching-call coaching
Counsellors who close at 15% and 4% earn the same. The centre never reviews their calls.
How Calliyo fixes each one
Every pain point above maps to a workflow Calliyo runs out of the box.
Auto-dial enquiry queues
Upload the day's enquiry register; counsellor presses dial-next. 80-100 conversations a day becomes routine.
Parent counselling cadence
Auto-build a 3-touch cadence: enquiry → demo invite → post-demo close call. Counsellor sees what to say and when.
Fee-renewal recall
30-day-before-renewal queue. Counsellor calls; renewal fee collected via UPI link sent during the call.
Call review for coaching
Centre head reviews bottom-quartile counsellor calls weekly. AI summary highlights objections, missed close attempts.
Common coaching institutes use cases
- UPSC / IAS coaching
- JEE / NEET test-prep
- Banking / SSC competitive exams
- School-board tutorial centres
- Language and skill coaching
A day with Calliyo
What the workflow actually looks like end-to-end.
- 1
Enquiry captured (walk-in form / website / phone) → auto-queued for callback
- 2
Counsellor calls; books demo / counselling slot
- 3
Demo / counselling reminder cadence dispatched
- 4
Post-demo, counsellor pitches enrolment; UPI fee link sent live
- 5
30-day-before-renewal recall queue auto-fires
Frequently asked questions
Does Calliyo replace our existing student management system (SMS / LMS)?
No — fee tracking, attendance, content delivery stay in your LMS. Calliyo handles the front-of-funnel admissions calls and the renewal-call layer. Most institutes integrate via webhook so call activity reflects in the LMS.
Can we use it for offline-only coaching with no app?
Yes. Counsellors install the Android app on their phones; everything else (centre admin, dashboard) runs on a browser. Students don't install anything; they just receive calls and WhatsApp messages.
How does parent-counselling differ from student-counselling?
Calliyo lets you tag the contact role (parent vs student vs both). The cadence and call script differ — parents care about outcomes and price, students care about peers and faculty. The counsellor sees the right framing on screen.
Is this suitable for very small coaching centres (1-3 teachers)?
Yes — start on the Personal plan (₹99/month annual) for a single counsellor. Move to Teams when admissions becomes a separate function.
What about offline batch-renewal where we collect cash?
You can mark a contact as 'cash collected at centre' in the call log. Calliyo doesn't process the payment; it just records the outcome and stops further reminder calls for that cycle.
Run your coaching institutes calls on Calliyo
14-day free trial. No credit card. Set up on your team’s existing SIMs in 5 minutes.
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